Documentation/Available Webhook Events

Available Webhook Events

BoldSign provides webhook notifications to notify applications of real-time events. These notifications are triggered when specific actions occur related to documents, authentication, sender identities, and templates. Subscribing to these events enables applications to automate workflows, update systems, or trigger notifications when changes occur.

Document Events

EventDescription
SentA signature request is sent to recipients.
SignedA recipient signs the document.
CompletedSigning completed by all recipients.
EditedA sent document is edited before signing.
EditFailedThe edit document request fails to edit.
DeclinedA recipient declines the signature request.
RevokedSender revokes the signature request.
ReassignedSigner reassigns the document to another person.
ExpiredThe signature request expires without completion.
ViewedA recipient views the document.
DeliveryFailedEmail delivery fails for one or more recipients.
SendFailedThe signature request fails to send.
DraftCreatedA draft version of the document is created.
ReminderSender sends a reminder email for the document.

Authentication Events

EventDescription
AuthenticationFailedSigner authentication fails when signing.
IdentityVerificationInitiatedIdentity verification process initiated by signer.
IdentityVerificationSucceededSigner successfully verifies identity.
IdentityVerificationFailedSigner identity verification fails.

Sender Identity Events

EventDescription
SenderIdentityCreatedSender identity successfully created.
SenderIdentityUpdatedSender identity updated or re-requested.
SenderIdentityDeletedSender identity deleted.
SenderIdentityRevokedSender revokes permission to send documents.
SenderIdentityVerifiedSender identity invitation accepted.
SenderIdentityDeniedSender identity invitation rejected.

Template Events

EventDescription
TemplateCreatedA new template successfully created.
TemplateEditedA template edited successfully.
TemplateCreateFailedTemplate creation fails.
TemplateDraftCreatedA draft template is created.
TemplateSendFailedSending a signature request from template fails.