Available Webhook Events
BoldSign triggers webhook notifications for the following events:
Document Events
| Event | Description | 
|---|---|
| Sent | A signature request is sent to recipients. | 
| Signed | A recipient signs the document. | 
| Completed | Signing completed by all recipients. | 
| Edited | A sent document is edited before signing. | 
| Edit failed | The edit document request fails to edit. | 
| Declined | A recipient declines the signature request. | 
| Revoked | Sender revokes the signature request. | 
| Reassigned | Signer reassigns the document to another person. | 
| Expired | The signature request expires without completion. | 
| Viewed | A recipient views the document. | 
| Delivery failed | Email delivery fails for one or more recipients. | 
| Send failed | The signature request fails to send. | 
| Draft created | A draft version of the document is created. | 
| Remind Document | Sender sends a reminder email for the document. | 
Authentication Events
| Event | Description | 
|---|---|
| Authentication failed | Signer authentication fails when signing. | 
| Identity Verification Initiated | Identity verification process initiated by signer. | 
| Identity Verification Succeeded | Signer successfully verifies identity. | 
| Identity Verification Failed | Signer identity verification fails. | 
Sender Identity Events
| Event | Description | 
|---|---|
| Sender Identity Created | Sender identity successfully created. | 
| Sender Identity Updated | Sender identity updated or re-requested. | 
| Sender Identity Deleted | Sender identity deleted. | 
| Sender Identity Revoked | Sender revokes permission to send documents. | 
| Sender Identity Verified | Sender identity invitation accepted. | 
| Sender Identity Denied | Sender identity invitation rejected. | 
Template Events
| Event | Description | 
|---|---|
| Template created | A new template successfully created. | 
| Template create failed | Template creation fails. | 
| Template Draft created | A draft template is created. | 
| Template send failed | Sending a signature request from template fails. |