Available Webhook Events
BoldSign provides webhook notifications to notify applications of real-time events. These notifications are triggered when specific actions occur related to documents, authentication, sender identities, and templates. Subscribing to these events enables applications to automate workflows, update systems, or trigger notifications when changes occur.
Document Events
| Event | Description |
|---|---|
| Sent | A signature request is sent to recipients. |
| Signed | A recipient signs the document. |
| Completed | Signing completed by all recipients. |
| Edited | A sent document is edited before signing. |
| Edit failed | The edit document request fails to edit. |
| Declined | A recipient declines the signature request. |
| Revoked | Sender revokes the signature request. |
| Reassigned | Signer reassigns the document to another person. |
| Expired | The signature request expires without completion. |
| Viewed | A recipient views the document. |
| Delivery failed | Email delivery fails for one or more recipients. |
| Send failed | The signature request fails to send. |
| Draft created | A draft version of the document is created. |
| Remind Document | Sender sends a reminder email for the document. |
Authentication Events
| Event | Description |
|---|---|
| Authentication failed | Signer authentication fails when signing. |
| Identity Verification Initiated | Identity verification process initiated by signer. |
| Identity Verification Succeeded | Signer successfully verifies identity. |
| Identity Verification Failed | Signer identity verification fails. |
Sender Identity Events
| Event | Description |
|---|---|
| Sender Identity Created | Sender identity successfully created. |
| Sender Identity Updated | Sender identity updated or re-requested. |
| Sender Identity Deleted | Sender identity deleted. |
| Sender Identity Revoked | Sender revokes permission to send documents. |
| Sender Identity Verified | Sender identity invitation accepted. |
| Sender Identity Denied | Sender identity invitation rejected. |
Template Events
| Event | Description |
|---|---|
| Template created | A new template successfully created. |
| Template Edited | A template edited successfully. |
| Template create failed | Template creation fails. |
| Template Draft created | A draft template is created. |
| Template send failed | Sending a signature request from template fails. |