Available Webhook Events
BoldSign triggers webhook notifications for the following events:
Document Events
| Event | Description |
|---|---|
| Sent | A signature request is sent to recipients. |
| Signed | A recipient signs the document. |
| Completed | Signing completed by all recipients. |
| Edited | A sent document is edited before signing. |
| Declined | A recipient declines the signature request. |
| Revoked | Sender revokes the signature request. |
| Reassigned | Signer reassigns the document to another person. |
| Expired | The signature request expires without completion. |
| Viewed | A recipient views the document. |
| Delivery failed | Email delivery fails for one or more recipients. |
| Send failed | The signature request fails to send. |
| Draft created | A draft version of the document is created. |
| Remind Document | Sender sends a reminder email for the document. |
Authentication Events
| Event | Description |
|---|---|
| Authentication failed | Signer authentication fails when signing. |
| Identity Verification Initiated | Identity verification process initiated by signer. |
| Identity Verification Succeeded | Signer successfully verifies identity. |
| Identity Verification Failed | Signer identity verification fails. |
Sender Identity Events
| Event | Description |
|---|---|
| Sender Identity Created | Sender identity successfully created. |
| Sender Identity Updated | Sender identity updated or re-requested. |
| Sender Identity Deleted | Sender identity deleted. |
| Sender Identity Revoked | Sender revokes permission to send documents. |
| Sender Identity Verified | Sender identity invitation accepted. |
| Sender Identity Denied | Sender identity invitation rejected. |
Template Events
| Event | Description |
|---|---|
| Template created | A new template successfully created. |
| Template create failed | Template creation fails. |
| Template Draft created | A draft template is created. |
| Template send failed | Sending a signature request from template fails. |